Whataburger - Round Rock

We were leaving Round Rock heading back to Houston. We stopped in for breakfast and had a great customer service experience. My wife's order got messed up and John (Manager) immediately apologized and went to work making it right. He made sure my wife's order got cooked immediately and delivered it to her with an apology. He even brought a cinnamon roll for my daughter just to show that they did care about us receiving great customer service. I don't know about the other individuals complaints on here, but I do know we received great customer service. Thank You John

Its a whataburger yunno! i took this picture in the drive through with my round rock since im pretty sure this whata is in roundrock texas. im really happy that we got this food because its a constant in texas and always reminds you of home regardlessof where you are. they also had a special limited batch spicy ketchup and boy was it spicy! in a good way lmfao

Gave 1 star because I couldn't give a negative number. Left work for lunch to get lunch. Went into Whataburger and ordered a Bacon Blue Cheese sandwich and a Pattymelt sandwich to go. After 20 minutes of waiting it was discovered that the clown takingmy order gave my number to a patron who ordered after me. I know this because when my number #64 was called and they gave me thebag it had onion rings and fries on the top. I told him that is not what I ordered. Then it was discovered a genius in the backdeleted my order because there were 2 orders in que with the same number. I then left to be late for returning to work withoutthe lunch I had paid for. No I didn't ask for a refund since I wasn't looking for another mishap. At the rate they were going Iwould have been charged a second time for food I didn't get. It bears mentioning they were not busy. I'm not one to disrespectpeople but if you are clowning around calling a coworker little one little you are a player you are 40 years past that.Incredibly poor service. No manager in sight. Needless to say I'm PO-ed and hungry and hot. Never returning to a Whataburger andif you are thinking about it slap your forehead and go somewhere else.

"What can I say about Whataburger? I visited for breakfast, and I found the breakfast burgers to be just okay. The service was also satisfactory; I didn't have to wait too long to place my order or receive my food. Perhaps if I return to this specific Whataburger in the future, I might have a more positive experience and be able to provide a better review. For now, I'm left with an average impression—neither particularly good nor bad. I believe the staff is making a genuine effort, which is why I'm sharing this review as it stands. I hope it’s received constructively, rather than as a criticism. This is simply a reflection of my experience on this occasion. Thank you for serving me breakfast!"

I wish I could give this place zero stars. I was waiting in lane B for my food, but it felt like the line was completely stagnant. Three cars that arrived after me in lane A were served and left while I stood in line for over 30 minutes. My order wasn't complicated, and there was hardly anyone there; they definitely weren't understaffed. I just don't understand why it took so long. Finally, when I got home, I discovered that they forgot to include the cookies I ordered for the kids. I've decided not to return, and I’ll make sure my kids know how awful this restaurant is as they grow up.