Mcdonald's - Rossendale

Toasted muffin no butter . I mean come on who has toast with no butter? Are the staff that stupid or do they just not care?

Myself and my wife had visited this Mcdonalds on the way home, one evening after shopping. We ordered 4 meals from the drive through for us and our 2 boys who were waiting at home. We ordered 3 large 5 chicken selects meals and a large big mac meal. The order was placed promptley and we were asked to go to the next window where we were quickly served our drinks and food, minus reciept and napkins. I asked the girl did we have everything? As she seemed so pre- occupied with her colleagues! She said yes you have all your order! We then carried on our journey back to Bury where we live. On opening the bags we quickley deduced that they had not put any fries in for all of the 4 meals! It was then too far for us to return back to complain at the restaraunt and the evening weather was herrendous with rain so not an option! I decided to telephone them to complain several times but they did not answer the call! And there is no provision to contact them any other way ie e mail. This whole experience leaves you very angry and frustrated! and we will not go to this Mcdonalds again but will go out of our way if travelling that way again to our more local one as reading some previous reviews this seems quite a regular occurance and the staff don't seem to take any care in what they are doing! Certainley won't be going back! And will check my orders in future for any face to face complaints!!!

Pretty good standard McDonalds visit, all food was correct, tasted nice and hot which is all you can ask for

Nice restuarant Seats all hard no comfy bench seats Had bring to table service but no serviettes or asking if we needed anything else Otherwise fine

As an American, I’ve had my fair share of Mc Donalds. Since living here I have tried the Rising Bridge Mc Donald’s three times. The first time I ordered my husband a flat white coffee. I took the cup, which felt very light. It ended up being only 2 ounces of coffee topped with 3/4 inch of foam for £1.89...not good. Felt really ripped off. The next time we went I ordered 2 regular white coffees and 2 toffee sundaes. One of the sundaes had 1/3 of the cup of ice cream with 1/2 teaspoon of toffee (the amount you would give a baby), the second one was filled to the top with ice cream and had so much toffee it was spilling out of the cup! Both cost the same. They should have looked the same. One reason people travelling across America stop at McDonalds is because they are consistent...one reason we won’t be back to the Rising Bridge McDonalds is because it isn’t.