Tops Pizza And Hoagies - Rosemount

Actually food was great! Hot, large portions good waiter! However I was with my mother who has dementia. She was trying to pay bill when I received a phone call that I had to take. I was standing in door way and waitress(not ours) came up to me and toldme air conditioner was on! Ok I get that but I was not able to safely go outside and leave my mother in the establishment. Shebecame very pushy. We had words and at 65 I was kicked out of a restaurant for the first time in my life! Yes that waitresswas a b??. She had absolutely no understanding of the circumstances. She came at me multiple times before we could get out door!I had planned on encouraging neighbors to go there for a great meal but that won?t happen now! I think as a small business itwould serve you well to have your staff take on a kinder demeanor toward guests!

Hope the manager there learns not to speak to customers like they are children. Ive been ordering here on and off for 6 years but I won't be back. Ive never complained and always tip atleast 10 for delivery but this guy acted like I was trying to scamhim for a whopping 30 minutes of work when I called to say the XL reuben I got didn't have any 1000 island. I feel bad for anyone working under this manager and to them if hes disrespectful just quit and take one of the other 100 service jobs aroundhere for what I'm sure would be more money and less hassle.

However, I plan to give this place another chance after speaking with Jackie, who is addressing the issues we encountered during our visit. I’m hopeful that they can improve, and I look forward to returning and hopefully giving them a five-star review next time. I encourage others to consider trying it as well.

I had never been to this restaurant before and didn't have high expectations, but I was happily surprised by my experience. The chicken nachos were fantastic, and all the ingredients tasted incredibly fresh. I also ordered a cheesesteak wrap, which might just be the best cheesesteak I've ever eaten. I will definitely return!

We had an excellent experience! Our server, Adam, did an outstanding job. The Grilled Chicken Wrap was delicious, the Philly Cheesesteak was packed with amazing flavor, and the Pepperoni and Cheese thin crust pizza was cooked to perfection with the best taste. The adult beverages were also quite enjoyable. We highly recommend giving this local restaurant a try!