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Bidrage med feedbackA large hotel with the profis and cones that grow big. it has a pool and a spa that is beautiful. the breakfast and it area is large, but still crowded when the hotel is full. we had a junior suite in the newer part of the hotel, which was beautiful and large with a balcony with view of røros. the location is good with just a short walk to the historic city.
Alas, I cannot give zero stars. The Røros Hotell STOLE money from my credit card without providing anything. I had booked a room here for one night. The day before, I was in another place in Norway about 260 km. from Røros. During the evening of that day, nothing indicated what would happen that night : Unexpected, heavy and unusually early snowfall in those regions of Norway I was staying in and would have to drive through. So, together with the very helpful receptionist of the hotel I stayed in, I called the Røros Hotell to check if I could cancel the room because of the hazardous circumstances on the road. At first, it seemed not to be a problem because I booked directly with the hotel. So they literally said to us. During my breakfast, about 10 minutes after that call, I was called by the Røros Hotell. To my surprise, they now said that I had to pay for the room!!! The hotel wasn 't fully booked at all, they didn 't provide any service, the road conditions were dangerous but they still wanted free money without working for it. So, again I had to bother the receptionist of my hotel to call their colleagues and they negotiated a cancellation fine of 50%. Both hotels belong to the same group... So,the Røros Hotell stole 825 NOK from my credit card for doing nothing. They rather had me to risk my safety and maybe life on the roads instead of letting loose the cancellation conditions for once regarding the circumstances. The Røros Hotell management is just a gang of thieves lacking any common sense. A hotel that values big profit over safety will probably break more rules but I will never consider to check that myself. Please, do Norway and other people a favour and go bankrupt with your kind of service before accidents really happen.
I was there two days and had a good time. the eating is very good and the pool area is really nice. Although the camera pro poolrate is 6 cameras for 4 pools that just feel really weird, especially when the camera turns to them when they sit in the whirlpool.
A nice hotel, with a generally friendly staff (with elevator) and great rooms. what reduced the experience for me was above all that the dinner and the breakfast buffet had no vegetarian dishes, apart from kartoffels and some unseasonal vegetables. even the morning eggs were all covered with spectacle. so some of us eat only cold dishes for three days. in consideration how many people in norway are vegetarian now and how easy it is to make vegetarian dishes that everyone wants to eat, this was quite disappointing. Moreover, the air in the bedroom was extremely dry, which is not good for the quality of the sleep.
Beautiful hotel, great breakfast, beautiful atmosphere and we enjoyed the pool and sauna. I just wish the whirlpool was hotter (it was very warm and it is not worth spending time.