El Rio Mexican Grill - Rocky Mount

The food I ordered was prepared incorrectly. I had precisely asked for it not to be spicy and no peppers, onions or tomatoes. My food was spicy and had peppers in it. When I pointed this out to the waiter, he took my plate, I was not given an alternative or a replacement meal. I sat at my booth watching my child finishing her dinner. This was sorry sorry service on behalf of this one waiter, on the establishment itself. I paid my bill in cash, he never returned my change to me. I never marked on the ticket about a tip. When I finally left, he was no where to be found.

Was good was in a hurry traveling. Good stop Food: 4 Service: 4 Atmosphere: 4

Great salsa! Loved the salsa bar and the food and service was fantastic! Food: 5 Service: 5 Atmosphere: 5

Great atmosphere, clean and updated, and great selections on their menu. My only displeasure with them is their surge in prices. They have easily gone up 25-30%. For example, today a friend I ordered two lunch specials and got two sweet teas. When I got the check, they charged me $6.30. How is it that they want to that ridiculous amount; yet I can go down the hill and get it fir $1.29. I brought it to the waiters attention, and luckily he in the manager took it off the bill. But either way, that’s just ridiculous to charge that amount for a beverage.

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 5 Recommended dishes: Cheese Dip Parking space: Plenty of parking Parking options: Free parking lot