Chipotle Mexican Grill - Rockaway

Today I brought from Chipotli Rockaway and while I was eating I found this hair in my food. It's really disgusting I always bring it from the same branch and this is the first time I found something like this in my food I will never buy it again.

I would have to say one of the cleanest and best maintained Chipotle's I have been at in years. Friendly staff , great food , and clean bathrooms . Compliments to the management

Very disappointed by how they treat their customer. I spent $25 and finished my burrito there and decided to claim my reward: a fountain drink. The elder woman cashier there lied in front of me said I have to spend $5 without knowing their own restaurant chain rule. I didn’t want to argue with her and just ordered successfully on their app with my reward points without having to spend the $5 as what she lied! When I filled up the drink, she came to me with an insulting impression: what are you doing! It then triggers the whole argument. I am not that type of person that know how to argue but I felt insulted by how they lied and treated customers unfairly. The manager also back up the cashier to insult us in public even they know I didn’t make any mistake. The whole experience was just very disappointed and upset. It shows the culture of this company: disrespectful and dishonest.

Great food here! Thank you to Maddie, Sergio, Sathy and Genisis who took great care of us and made sure the line moved quickly.

I don’t typically post about anything “fast-food” wise but the staff at this Chipotle made my day! They were fun and made sure everyone was taken care of in a quick and efficient manner. They seemed to have a great time working and interacting with their customers! I’ve got to give a shoutout to Maddie, Sergio, Sathy, and Genesis for a great experience The food here was great and just what we needed before a Jersey wedding in 95 degree weather. Thanks all!