Starbucks - Rock Hill

Jen was amazing The best Starbucks experience I’ve ever had. She was so sweet Thank you.

The workers there are polite. Service is fairly quick.

I called ahead to ask about ordering box travelers of coffee, only 2 of them. They informed me to not place the order over the phone and it would only take 5-6minutes to make them when I come in. I asked if they could make sure they had coffee brewed. They assured me it would take 5 minutes to do in person. It in fact took 20 minutes and made me late to an important meeting. The workers were rude and slow. I won't be returning to this location. They need to work on honesty and customer service.

Came here Sunday morning after a long trip to get some revitalization. Gave our order 45$, cashier repeated multiple times in drive thru to make sure she had right which is great. The person on the headset was super nice, the person at the window was super nice. When we told them that we had ordered 2 of a latte they checked, and then asked again and then asked one more time. We said that we would just buy another one since that is what we ordered. Then someone behind the window said that we were lairs and that we didn't order two and if we wanted another we had to pull back around in the long line to get another. After that I told my wife let's just leave and then I put this review in. Just very disappointing that this person is employed here. I've grown to have such love for Starbucks due to their consistent service and products. Tell that kid thanks for trying to ruin our morning. Date and time: Sunday November 19th, 2023, Store : 9279 Time: 8:34:36AM. Maybe that will make it easier to identify that rude kid working here.

Always a long line during the day which makes it difficult to park because of poor lot/drive thru design. And if for any reason there's a small hiccup, you can easily be waiting in the drive thru for 30 minutes.Unfortunately, there literally doesn't seem to be any room for improvement.At night, it's a delight!Parking: Drive thru line will regularly block parking spots.