Mcdonald's - Riverview

All around terrible experience. Food was stale and cold, crumbling in our hands, fries were cold and cooked with old grease (no flavor), manager was left working alone and carrying all the weight because the entire staff was in the kitchen creating TikTok's, blasting profane music, and running in and out of the store to visit with friends in the parking lot.This Mcdonald's is absolutely disgusting. The food, service, and atmosphere are unbelievably disappointing.

Went through drive thru, ordered a frappe caramel they had me wait and forgot to bring it out , had to get out to get drink.

Is it a coincidence that EVERY single time I go though this McDonald’s drive thru I’m ALWAYS shorten on food?It’s humanly common for restaurants to make a mistake on your orders. But, those kind of mistakes that can go either for more or less food, right?Well, that mistake only happens for less food, on this Riverview McDonald’s Never for more! It’s hardly unintentional. You cannot get your food on the drive through and drive away on this McD. Or else you might get home and realize they didn’t include your fries or your apple pies or your cheeseburger might be missing the cheese. Smh..

Drove 11 miles at 430 this morning for a delivery order worth $10 to me however their system went down around 415 and they stop dinner now at 430 not 5am!! Lobby locked went to drive through sat 15min before I walked up to the window...was handed the wrong order TWICE after giving the kid MY CODE....only to be told system went down and they were currently making breakfast....good thing I looked on the mcdonalds app before the drive it was showing dinner!!!!!......

Our server was polite, accommodating and friendly. We used the McDonald's app and got a discount.