Potbelly - River Hill

Black lady in the ponytail who was there today was very rude! No manners, bad facial expressions, and horrible customer service. If you dont want to work there go elsewhere, but dont ruin everybody elses day.

Smelly, bad service, rotten apples on my salad twice in a row, and the manager didn't care to hear my concerns when I came in to complain. This used to be a go to spot for me, but I'm not compelled to return after my recent experiences.

I tried to call in my sandwiches for Togo and was told I can't, could only order online for pickup. My main issue was I couldn't order it online I have a gift card I was trying to use and there wasn't a place to input gift card info nor option to pay at pickup. I just don't see why I couldn't just order my sandwiches over the phone and picked them up.

Service was good, pirced were little high, food was fast, taste bery good. I got the sandwich and soup special.. very good. Will come back if needed

Ordered 3 sandwiches and they looked nothing like the pictures. All sandwiches were missing items veggies, cheese, etc.