The Shoulder Of Mutton - Richmondshire

Booked for Sunday Lunch once shown to our table realised that nearly every other table was also reserved! (Obviously very popular, so be warned to book early! The staff were extremely helpful and pleasant and our food drinks arrived very quickly. The roast pork, beef lamb we chose individually were very tender and good sized portions. The many vegetables were cooked to perfection too, and we even had room for desserts! Will definitely go back!

First visit in several years and it did not disappoint. Excellent food, fine ales and friendly service.

From the second we arrived we were made to feel very welcome, nothing was too much trouble. The accommodation was very clean and comfortable. Mark and Lindsay were great hosts and we were made to feel very welcome by the local customers in the bar on the evening. Great nights sleep and breakfast was excellent with quality ingredients.

This is the worst pub for customer service I have ever been into. We arrived on Sarurday afternoon with our dogs, and as we walked in the landlady appeared hostile and rude. She abruptly said ' Have you booked a table ' we replied no we havant. so as we made our way to a table we were given disgusting looks as though we were dirt of the street. She had a very poor attitude and we felt embarrassed. We decided not to stay in her pub, and on the way out, she snilled and grunted at the man behind the bar who must have been the landlord. She made some comment to him which made us feel inadequate. Although we was not necessary dressed appropriately, we are not dirt off the street. We both happen to be key workers and have both worked tirelessly through the pandemic. I specifically have a high profile job and hold high standing. We certainly do not appreciate being judged and treated like dirt. We were looked down upon and made to feel inadequate. This is certainly not acceptable in this day and age especially with no customer service skills. A very rude lady with poor attitude. I certainly will not be recommending this pub to my colleagues.

The food was underwhelming, all four of us who dined together agreed. It was overpriced for the quality we received, and the stroganoff was swimming in oil. I have enjoyed stroganoff in many different restaurants and countries, and it is typically cream-based with brandy. I'm not sure what recipe they were trying to follow.