The Captain's Boil-Thornhill - Feedback

Food as usually is really good and it comes fast but the service at this location was terrible. There was maybe 2 other tables the whole time we were there and...

Food was good however service was extremely slow, our waitress was not very friendly and forgot to bring our add ons. I even had to remind her twice to bring us...

I didn’t realize it’s a plastic cutlery or no cutlery place. The sauce was yummy but the stench the lobster and boil it with the sauce in the bag. It’s messy an...

The service was abysmal. We received our crab legs and had to wait more than five minutes for clamps. We received rice and waited close to 15 mins for the bowls...

First time at The Captain's Boil. Asked the server to explain the menu. Server didn't recommend that I also order a rice, so what I got was a bag of shrimp in s...

The pros: Tasty food. Casual atmosphere. Fun concept. The cons: Way too much liquid in the food bags. Food is initially too hot to pick up with your hands. Too...

The lobster roll was very small and had a minimal amount of lobster meat. It didn't taste very good and there were too many fries on the plate to compensate. Th...

I understand the concept, but I was really put off by having to eat out of wet plastic bags while wearing one-size-fits-all plastic gloves. On top of that, not...

I had high expectations for this restaurant, but unfortunately, it was a terrible experience. The lobster tasted off and the garlic butter was too strong. The s...

Our friend invited us for a meal. He ordered Sizzling plate combo with seafood assortment. We chose Cajun spicing medium hot which was perfect. This plate is on...