Kreggers At Hand - Richmond

The waitress/bartender was a joy to experience. we wanted or needed nothing, it was pleasant all the time. the food was great (I had a b

Eating was terrible and our service was bad. our server forgot several times to enter in appetizers, acquiring and drinks and never recognized or apologised.

Had a high table reserved in 6:45 when we arrived at 6:40 they tried to put us out and told them the reservation was for a high pointed inside. she said that someone was messed up somewhere and that they didn't have anything inside to sit outside. service was quite slow, the bartender outside had gone for long time, our server ended our drinks after waiting for awhile to make. food was decent

The atmosphere was great. server is absolutely sure that we were filled with drinks. eating was absolutely super

Unfortunately part of our party was unable to attend so I tried to call the restaurant to adjust our reservation. Their voicemail was full! I sent an email and received no response. We were seated next to the door so we had to wear our coats while eating. Ordered a vegetarian dish but it came with bacon! The waitress never came to ask how out food was, to refill water, clear dishes etc. The place wasn’t full so it wasn’t as if she was super busy. Sadly we will never return. Happily we still enjoyed our time celebrating a milestone!