Hardee’s - Richmond

The breakfast food is great, the best biscuits hands down..the burgers for lunch and dinner always seem to be way over cooked and so dry you cant eat them! Maybe they are using thinner meat patties but haven't adjusted the cook time!! Stopped going for anything other than breakfast because of it! Thank

Food was good the service however needs improvement. The cashier working the front line was more concerned about doordash/ubereats orders than customers waiting in line to order. The drive-thru person came to the front to take orders.

The ordering process is extremely slow. The employees are not friendly and act as if we are a bother.

The customer service was good, but the food was horrible. Cold and super hard fries, can taste the old grease in the tenders.

Always fresh food. Good customer service. Staff is always friendly and attentive. Lakeside Hardees rocks!