Guu Richmond

Guu has always showcased great authentic izikaya bar food and terrific sushi that's worth the drive from Surrey. We save it for special occasions when we want higher then normal quality of Japanese cuisine.

I've been to Guu Richmond many many times, for both lunch and dinner, but after this visit i'll never return, at least not for dinner. This is on a saturday night, and there were all but 3 staff on the floor. Service was majorly lacking, i've to ask 3 times for everytime and wait forever to get what i need. All the staff on floor were young teenagers who obviously never had serving experience. They were rude and seems to not care about their patrons, which is not the norm for Guu as staff are usually japanese. The chef looks frustrated as well, and the food was just ok. After we paid, the server actually LOOKED at the receipt to see how much we tipped right in front of us, which i think it's incredibly rude and i've never seen that before. Very disappointed.

Richmond guu post a Saturday special, oyster buck a shuck, on website, and says oysters goes very fast, customers should come earlier to take. Acturally, seriver told me they don't have oyster at all.

It was awful. We didn 'the know who our sever was. No tea was given upon entry. Their ramune was grossly lukewarm and their signature beer Sapporo was out of stock and our dinner was at 8. What kind of restaurant doesn 't stock accordingly if they ran out during the peaked hour of the evening?! They also ran out of Asahi, too (shocker). Our beef tataki didn 't come with ponzu sauce and this random server lied to us saying the chef very lightly add it. No. There. Was. No. Ponzu. Sauce. (And then they add too much ponzu) Also, to add salt to our wound and to wrap the night up, another random server carelessly spilled ponzu sauce all over the table and some on my boyfriend 's shirt. No compensation and no discounted given, just a frantic apology and a cloth given a little too late. Will I go back? Nope. Food sucks, ambience mediocre, and terrible service makes it the worst guu location I 've ever been, so I rather stick with the ones in downtown Vancouver because I always have a guu 'd time there.

We love the BBQ fish dishes in Guu. We can't tell the difference, but it's just outstandingly good.