Dunkin' - Richlands

20 minutes for two cars to make it through the drive-through, and there were still two ahead of me. Was not planning on waiting another 20 minutes to get my coffee. I could?ve brewed two or three pots by myself in the time it took them to serve two customers. This place is unbelievable! Not the first time but it will be the last time I go there. You?re 10 times better off going across the street to the Coffee Co.

For a brand new location it is disappointing to have leaking issues that are dripping on to the counter top into a small cup right by the register. Then having associates ignore the register for just drive through till there is a line and then not even complete orders in order. Associates need to focus on proper work distribution and completion of tasks before creating a massive queue while taking their sweet time in completing them. Including management staff that standaround joking while the lobby and the drive through back up. Lack of staff is not an excuse for failure to work effectively, efficiently and in a proper pace.

Large Vanilla Carmel Latte HOT and delicious. DD never disappoints. Hot or Cold all the beverages are great. Don?t forget your double chocolate donut with a side of bacon too. Come on and visit Dunkin. You?ll thank me later!!