Best Western Higher Trapp Country House

Booked a table for 9 for my husband's birthday. The service was poor. We waited almost half an hour for our orders to be taken. The vegetables were undercooked and hard and were very minimal. We will not be booking here again!

I took my mother here for lunch on Mothers Day, absolutely delicious food, and real value for money. The staff are very friendly and efficient and went out of their way to make sure everything was to our satisfaction. We will certainly go again and wouldn’t hesitate in recommending to anyone.

We had a great meal here, the food was lovely. I particularly recommend the spiced gammon on the Christmas menu. The waitress, Brenda, was very pleasant. However, the state of the room meant a great meal wasn't as good as it could have been. The chairs are very low and a bit worn. The decor doesn't match with the rest of the hotel. There's a very nice room with a fireplace to have a drink but the main eating area feels more Wetherspoons than Ribble Valley pub.

We have given this place quite a few chances over the years as it’s such a nice setting but every time it’s been so disappointing. When we heard that the hotel had been taken over by another company and we saw a really good dining deal 2 courses for 2 people £20 although on the website now says £22) we decided to give it a try. From walking into the restaurant I knew it was not going to be what I wanted. The room is still very dated but not in a nice traditional way. Just tired and old fashioned and dark and gloomy. The views are lovely so such a shame they can’t spend a bit of money making it a little nicer. But it was busy and I only managed to get a booking by booking a few days in advance so I thought stop being picky it should be the food that is that main attraction. Well I’m sorry but probably the worst meal I’ve had in ages. All three of us thought the same. Two of us had the soup think bland hospital) and the other had fishcake. This was ok and nice little salad serving. Then onto the mains two had the chicken. Again bland and tasteless and hardly any veg on plate and swimming in an insipid clear thin gravy although you couldn’t really call it gravy). I had the blade of beef. This was utterly tasteless and in the same insipid pale sauce with minimal mash and veg. Just awful. Infact we brought the chicken home for the dog! Sorry but apart from maybe a drink in the sun on their lovely terrace we won’t be back. Proof that you get what you pay for unfortunately.

Great staff, attentive service, good menu and a great view from our table made for a lovely evening. Thank you.