Panda Express - Republic

I went in for a late lunch and they only had a few options available. They said they would have to make what I wanted, which was mushroom chicken and mixed vegetables. I waited about 10 minutes and then my food was brought to me. Unfortunately, it was warm and the vegetables were still raw. It was a very unpleasant experience.

Not my first issue with ordering here. I expect more meat out of any entree and I have always had an issue with them skimping meat portions. This amount of meat is unacceptable! I do not want a whole bowl of rice and a small helping of chicken. Please do better!

The food here is some of the best american-chinese food I have found in this area. The place is always very clean, and the service is good. If I had one tip it would be to order inside, as it seems that you get more food, and faster service. The bathrooms are very clean, and overall I had a pleasant experience eating here.

The shrimp was delicious. I will definitely come back and support this restaurant again because of that. The staff were polite, however, one of the young women skimped on my portion. In the South, we call that "shaking the spoon," which means giving less than what is expected. She literally shook the spoon to give me less shrimp. In the future, I suggest they premeasure the dishes like Subway does, so that every customer gets a fair amount. Next time, I will definitely speak up about it.

I love Panda Express in Springfield, which prompted me to give the Republic location a try. I was overly disappointed. 1. The staff was not consistently wearing gloves. 2. I was promised fresh noodles, yet the dumped the old noodles on top of the new (cross contamination) and proceeded to serve me a mix of old and new noodles. 3. There was a LARGE chunk of noodles that did not get mixed in making over half my noodles dry and flavorless. 4. When I called to inform the manager, there was absolutely NO offer to fix or replace the noodles and was treated as if they did not believe my complaint. 5. I had to take the noodles to the location to be believed on my complaint, and was finally offered to replace half my noodles... instead of remaking my whole plate. More than dissatisfied, and this is not the first issue I have had with this location.Was hoping to be able to enjoy Panda Express close to home, but it is worth the drive to Springfield to avoid this location.