Chipotle Mexican Grill - Rensselaer

I went into chipotle not long ago. I had the time of my life. A young fella by the name of Matthew Williams stepped behind the counter and delivered the best table service I?ve ever had. He provided a bottle of chilled wine, and his finest taco. He talkedin a British accent though, which I found slightly inappropriate. I hope Matthew will be in there tonight when I go in so I canconverse with my dear friend once more.

The food here is absolutely delicious, making it a great spot to visit if you're feeling hungry. The staff are also very friendly and welcoming.

This place is a joke! Staff are rude and act as if they don't want to even be there. They rush through your order and throw the utensils back into the pans, as well as not having half the items for you order. If I'm spending $20 on a Burrito Bowl, pleasetreat my food a little better!! Done with this location!

The food was decent, but the cleanliness left a lot to be desired. There was trash scattered all over the floor, and there were no napkins available. To make matters worse, while I was eating, I felt something wet drip onto my head. I checked the ceiling for any signs of leaks, but there weren't any. Overall, the experience was quite unpleasant, to be honest.

I had a frustrating experience with my pickup order Q19-3AT made through the Chipotle app. They got the meat wrong, didn't include the guacamole (which costs an extra $2.70), forgot the cheese, used the wrong beans, and even added sour cream without my request. This order was too pricey for what I received, and I only realized the mistakes when I got home and opened the burrito bowl. I wasn’t going to drive back to the restaurant for a fix. I’m giving one star for having my order ready on time and the convenience of the app.