Royal Farms - REHOBOTH BEACH

Terrible! I should have read the reviews before entering the building but I just came here to leave a review myself. The service is terrible. The lady obviously hates everything about her job and has no manorisms. I asked for fries which I paid for and she snapped on me. Come on now. You don't want to do your job then go home!

DONT EVEN THINK ABOUT IT. Came here twice while on my vacation this week. Both times the staff was absolutely rude and had attitude issues or were on their phones ignoring me and my boyfriend. The lady and 2 men working there, which includes the kitchen manager, are absolutely herendess. On top of that, my boyfriends chicken sandwich was COMPLETELY raw in the middle. Looks like they cooked it for 2 mins. When I called they said they couldn't give us a refund even with giving the food number and last 4 of the credit card number. We would have to take the food ALLLLL the way back. Uh no. This place is just over all an absolute nightmare. Worst experience at a gas station I've EVER had.

There was no washer fluid available at the pumps, and the squeegees were in poor condition. The person who appeared to be a manager mentioned that he could hardly manage the cash registers due to a lack of staff. It seems that Royal Farms is facing some issues at the corporate level.

I’m not sure why the staff has such an attitude. One of the employees seemed visibly drunk and was quite rude. This isn’t what I expect from Royal Farms, and it's clearly why many of my friends choose Wawa instead. If you don’t make some improvements, you're going to lose a lot of local customers, myself included.

It would be great if the staff interacted with customers instead of ignoring them, and if they were better at estimating wait times. For instance, you serve chicken all day long, so there's no reason to say it will take 20 minutes only for it to take 40 instead. As I'm writing this, it’s now been 60 minutes because they didn't prepare enough.