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Bidrage med feedbackI'm not sure why this Chipotle consistently performs poorly. The restaurant often appears dirty, with greasy floors, and the food is frequently not up to standard, particularly the salad, brown rice, and steak. To top it off, the staff is incredibly rude. This is easily the worst Chipotle I've ever visited. My wife and I decided to give it another shot, despite our past disappointments, and once again, the experience was far from pleasant. My wife specifically asked for brown rice and not steak, yet the server still piled on an excessive amount of meat. When she requested extra sour cream, the server exaggeratedly dumped large spoonfuls into her bowl, making it look almost ridiculous. Given that this restaurant is located in an otherwise lovely area, I’m really shocked by the poor quality of service and food.
I'm sure they won't take care, but this chipotle is the WORST. Every time I order Doordash, they misunderstood it and this time was the worst. I got a salad with just sofritos and guac, missing rice, beans, tomatoes, corn, fajitas and acid cream. I am so livid and the phone line is only automatic order, there is no way to talk to a person.
I love visiting Chipotle, but this place was shameful! When entering the tables were not clean, the workstation and the counter in the register had all food waste, the remaining room was dirty and garbage was not only on the floor there, but also in the restaurant Essen area. I saw the weights wiping the tables so they could sit down while the staff began to chat behind the switch between the customers. No one is proud of what they work for. I know that the males can be a little deaf and selfless, but if they found the establishment clean, they might be more suitable for cleaning themselves when they go. Hope for improvement, because I'm sure the business is there! Management has to go up!!!
This was by far the worst experience I've had at Chipotle. Of all the ingredients I wanted for my bowl, they only had Carnitas and Salsa available. There were no Fajita Veggies, Guacamole, or Sour Cream. My husband requested sour cream from the bar, and the cashier said it was only for online orders. Seriously? It seemed like they decided not to restock anything since they were only 50 minutes away from closing. The place was a mess, with overflowing trash cans and dirty tables and chairs. We should have left right then, but our options were limited. I get that this is a beach area swamped with tourists, but this was unacceptable. Plus, let's not forget that Chipotle is not exactly cheap fast food!
The staff was incredibly friendly and attentive, quickly addressing any issues that came up. When the drink I ordered was unavailable, the oldest lady there promptly made another batch as quickly as she could. While Chipotle employees are often just grumpy high school students, this team was truly exceptional.
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