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Bidrage med feedbackSometimes its about more than the food! Sure, McDonald's gets a rap for being a giant corporation and only caring about the bottom line. Today, was different. At their National Hiring Fair I witnessed the Manager Rochelle, take her time with a fella who had an impairment and Rochelle was genuinely invested in the interview ensuring that this man received a fair and impartial application process. Also, the Chicken Snack Wrap paired lovely with a Breakfast Sandwich
Drive thru service is so slow.Orders are given wrong, example today we ordered 3 meals and there was no fries in the bag.When got home we realized , no fries, burger bun was burnt on mcchicken and on cheeseburger and no straws.Once home we cant go back to give them a chance to fix their mistakes.Wrong orders has happened at least 5 times at this location.Very disappointed
Brutal. Whoever designed this store needs to take a business class. You do not hide your service til from your production staff. No one is ever at the til. When staff DOES come by it, they keep their heads down and ignore anyone asking for attention or assistance. Someone stood at til for 5 mins. No one came. He had to walk into the kitchen to get their attention. The self help tils are broken. Wont print orders and have dead pixel lines. The staff got our orders wrong, not a big deal but left lettuce onna burger i asked for no lettuce on. Staff hands food then ditches. Yoy have to shout at them to get them to stay to give straws or drink trays. If this was any business but mcdonalds, no one would have stayed. I wont be returning. Holy cow.
Yesterday, my friend and I had supper with her 3 year old twins at this newly renovated McDonald's location. Tawny went above and beyond with her customer service. It was hands-down the best fast food experience I have ever had, and it would feel wrong not to acknowledge it publicly. A big thank you to Tawny for making the world a better place!
4 of the 5 times I have gone, the registers have been down or they wouldn’t accept debit. Definitely the worst location in the city.