Tim Hortons - Red Deer

The food is good. Nothing wrong with atmosphere whatsoever other than a less than pleasant restroom. The staff are very unwelcoming, refuse orders more than McDonald’s will refuse ice cream, and I believe have been scamming with a suspiciously aftermarket, thick, dense, and plastic covered card reader. Haven’t noticed anything yet on that scale but after going there three times out of necessity, it’s safe to say I won’t be going there again and would gladly prefer their close by neighbouring competitor about 15 meters away for any food or coffee needs. Do not ask for ‘big’ orders or be ready to expect a gruely arguement for your whole order after a hefty fifteen minute wait and with only your word and reciept on your side. Trust me, the stubbornness and deliberatly poor quality therein as a result of hating any larger than usual request (more than two coffees and some timbits from what I’ve experienced) will not be worth it.

A donut and muffin are different seperate them in the bags please. Its annoying when its caked in the icing. Thank you

Got to be the worst Tim hortons in red deer , service is terrible and most of the staff minus one or two are ignorant/very unfriendly from complete Attitude of shoving your items in your face or throwing your change at you!! having multiple people in line go ahead of you because they can’t seem to get the order of there drive thru right . Lately going there and I’m an every customer the Spanish worker has been nothing but completely unprofessional with an attitude from hell. Not good for being in a customer service environment a smile and have a good day wouldn’t hurt do betterParking: Sucks

They have lock codes on the bathroom doors so can't use washrooms unless you ask for the code finding bugs in their cups Flys in the food or in the hot chocolate So Gross corporate needs to deal with this restaurant Pronto!

I just received an order through the drive through and I was severely disappointed in what I received. My first dissapoitnment when I was ordering my food. The person working drive through was so quiet I could barely understand what she was saying. Upon requesting my order I was told that they have no pumpkin spice, no chocolate glaze donuts and few of their breakfast items. When I finally reached the window to pick up my order, The two medium iced caps I ordered were half full and very messy. I am very upset that I payed full price for a medium drink when I receieved the eqivalent of a small drink. The sandwich I ordered was burnt and the cheese was not even melted. I have frequented this Tim Hortons for years and I am rarely pleased with the quality of food I am receiving. They constantly have low stock, no matter what time of day, and the food I do aquire is often burnt or poorly made. Do better tim Hortons.