Gems House Of Bagels (middletown)

I just went to Gems in Middletown to Union Ave to buy a chicken sandwich on a role. That was the best sandwich I ever had. It was made perfect. And the chicken wasn't hard or thick. Perfecto! And they even warmed the chicken so easily to take the cold out of it. The sandwich was made with love. And I own a catering company so I know how to make food with love. Good job guys and girls!

Trash customer service. But don't be mad at her, I'm sure the owner won't pay them. So you get what you're paying for this place.

This is the third time I?ve been here and the girl that works there is so rude. I always order scrambled eggs with cheese. Each time it?s this huge deal. The last time I got it but I had to take 10 minutes to explain to the cook what the difference is between that and a cheese omelet. This morning I ordered this again and I didn?t get it again the women behind the counter was so rude and told me I?m wrong that this is scambled eggs and I got so annoyed that she?s arguing with me I said forget it and just left it?s so annoying never again HORRIBLE Customer service

There bagel are very fresh. The bacon cheddar, asiago spinach, asiago cheddar jalapeno cheddar are excellent. Most of time I get them with jalapeno cream cheese spread. Once in a while I will get the Rocket or the Texan, bought are a great choice. The service is good, they keep it pretty clean. Very good food.

The pork roll sandwiches are fantastic! However, I could not give them 5 stars because of the amount of cream cheese they put on a bagel! They put about an entire small tub of cream cheese on one Bagel it is ridiculous! Edit: I forgot to mention the bagel was super hard too! I've never heard of a fresh Bagel being this HARD! It literally cut the roof of my mouth when I bite into it! See the picture of the amount of cream cheese I was forced to take off because I could not eat it otherwise!