Elevation Burger - Reading

Most horrible service I?ve seen in years. I wanted to enjoy an alternative lunch since there aren?t many vegan options here in my city, I placed an online order, and when I asked the older woman for ketchup. She refused to give me more than 3 ketchup packets for my entire meal. The ketchup could have gone anywhere between my burger or my fries but she refused to give me more than 3 SMALL Heinz packets (we all know how much ketchup comes out of that. Her explanation was people don?t order that much ketchup for Friday so thats all I?m going to give you. What a TERRIBLE way to treat a client. Everyone has different taste buds and eating habits. So why deny the customer a better experience for the food THEY PAID FOR. I?ll never spend my money here again.

The food was delicious! It was all made right after we ordered and had a nice portion of fries. The staff was very friendly and helped explain the menu. There's the option to build your own burger or get a signature one. The place itself was very clean and had a nice atmosphere! Definitely recommend checking it out!

Nice clean facility, quiet too. We ordered a double burger, a single, and a veggie. They don't do combos (like five guys) and the price is a little higher than I'd have liked. They also don't mark the weight of what you're paying for which I wasn't a fan of. Over all it was tasty albeit a little small on portions for what was paid. An occaisional stop, not something I'd make part of my regular rotation. Customer service wise the staff was incredibly nice and made sure we were taken care of.

Soon as I heard of this place I wanted to drop by for lunch. WOW! Great place with friendly people. Burger choices for a vegetarian like me. Wow! Wish there was a place like this where I live in Richmond. Choice of Impossible burger, veggie burger, and vegan burger. My wife chose the veggie burger and I got an impossible burger. Delicious Elevation fries, soft drink, and chocolate milkshake. GREAT place. 5 Stars and all!

Amazing burgers..I recently seen them on a website for top 10 burger from grass-fed in the nation and had to give it a try ..I definitely had one of the best burgers I ever tried. Highly recommend and the staff is very personable. A