Tropical Smoothie Cafe - Rapid City

The staff is quick and pleasant. They always seem to be having a good time.

I have always had a positive experience at this restaurant, but this time was extremely disappointing. I received the wrong sandwich, which looked nothing like what I had ordered. I even paid extra for hummus on my wrap, but instead received a wrap with what appeared to be ranch dressing. When I called the restaurant to report the mistake and inquire about a resolution, I was informed that nothing could be done and that I would have to contact the delivery service. However, the mistake was not made by the delivery service and they do not provide any credit for incorrect orders. I am very frustrated by this experience.

Today's experience at this place was unreal. I placed an order online for 2 smoothies and it took them 40 minutes to get us our melted smoothies.

We call ahead to give a phone order. No one even answered the phone. We taught maybe they closed than I checked their store hours and they were open so we walked in the store non of the employee great anyone and they just doing the online orders 15 min of waiting still no one didn’t take our order. Waiting 30 min and still can’t have a smoothie. This is ridiculous!

Delicious smoothies! sunrise sunset is my absolute favorite. also I love the app and the convenientity of order. 100% would recommend.