Popeyes Louisiana Kitchen - Raleigh

This company is dishonest and takes your money. They advertise that they are open for online orders, but if you place an order when they are actually closed, you won't get a refund. It's baffling that they claim to be open online. This situation is outrageous and deserves an investigation.

The staff expedited my order and demonstrated extensive knowledge of the menu. They also provided me with alternative options when my first choice was unavailable.

I had a great experience with the service at this restaurant. The drive-thru staff were very friendly and pleasant. However, I did encounter one issue: I ordered some wings, and they came with a lot of sauce on them. Unfortunately, they were placed in the bag sideways, which caused sauce to spill everywhere, making a mess in my bag and getting all over my car and clothes. If they could be more careful about that, it would help. Also, the wings were cold and didn’t taste fresh, as I had requested. Nevertheless, I have to commend the excellent service.

Ordered online ,went to the store I asked when is ready, Manager said he doesn't know. They said if I don't like to wait go somewhere else. After 40 min I asked where is my order they said is already gone someone taked, I was there the whole time.

Came about 11:20 pm they close at 12 midnight and the girl said we can’t drop anymore food in the fryer so she gave me all cold food that you can’t even eat if you don’t want to work just don’t work and feed people the right food that they pay for