Panera Bread - Raleigh

The temperature in the Cafe was arctic, the staff unfriendly, and knowing where to go for my soft drink (after ordering through the tablet) was a mystery.

Came to this location just to see if they say anything to me about helping myself to their lemonade because I had such a bad experience at Colonnade after i joined sip club thru the app, which is a nightmare.The bathroom is nasty. Will go to Starbucks instead in the future.

Great place to hang out. Food seems a bit pricey. They $ure are proud of their bread, but it is good. Service, however, leaves a lot to be desired. Why should it take 5-10 minutes to get a coffee cup I've already paid for???

It’s disappointing service if you want to even call it that. I walked in stood for 10 minutes to be told I had to put my order in myself. If I needed someone to take my order it would be at least 20 minutes. It had been quite awhile since I went into a store and it’s most likely the last time I’ll bother. While the food is good there are plenty of other places that still believe in customer service.

Very disappointed salad was totally NOT like the picture there was strange dark green pointed leaves in it. I asked for no gorgonzola and it was in there. Have gone to Panera for many many years but quality is terrible compared to several years ago. Not coming back this is not the 1st time salads have been wrong.