Blue Bear Que - Racine

For 80$ The all meats with 2 Large Sides that I got charged extra for…the ribs not available but they would put extra brisket in.. smh. There isn’t $80 worth of pride or effort here in this dry chicken and lacking brisket. Food tasted like it was cooked yesterday… threw out the god-awful Mac and cheese, I’ve had better at public school and the stale corn bread was an insult… good luck at the Nash, I won’t be back.

I have been here twice recently and noticed some issues. First, I want you to understand how much I want this place to thrive. It is within walking distance and has an interesting variety of choices. They have several gluten free deserts, coffees, breakfast options, and more. I like the use of biodegradable products. We asked for no bread in our order to make it gluten free and overheard someone saying something about adding extra meat instead, so that was appreciated. I want to love this place, but it has some things in need of attention.Both the online menu and the physical menu are confusing at times. This is made worse by new employees still learning. If we order a turtle mocha, why are we being asked what flavor? Why were we charged extra for adding caramel to something with caramel in it? The employee is just following the prompts on the computer, which wouldn’t be a problem if it made sense. We couldn’t get an answer about what is in a frappe. It just says frappe on the menu, and the employee had no idea what that is. We did our best to just roll with it, but I hope things will improve soon.One real issue was my ordinary mocha coffee. I was served what was essentially brown water. It was almost entirely flavorless. Another issue was ordering an iced raspberry latte. It was served hot instead. The menu didn’t even have hot as an option for that. The actual food was good, but we ordered the same thing both times, so we didn’t sample anything else. Their coffees seem to be a mess, for now, but please give them a chance. I really want them to stay around.

Ordered Christmas Eve online, but was called they weren't running the whole menu so it was cancelled. It is now Feb 10th and I still haven't gotten refunded.Told problems with toast, out with COVID, was going to send via the mail etc. Still nothing despite multiple calls. Very disappointed in this business' practices, the bill was over $60!Update 02.25.22- still no refund

Everything is consistently fresh delicious! The soups breakfast sandwiches are my favs.

Smoked brisket and egg breakfast bagel is wonderful the first time you try it and just as tasty the tenth time you get it!Pure deliciousness!