Kfc - Quesnel

BOUGHT 20 PIECE BUCKET GOT ME 2 wings 8 backs 3 breasts 4 drumsticks 1 of don't know and 2 were missing in action. Also ordered 1 large box of fries and that was only half full, that was it for $58.65 .Time to rob another bank so I can eat next week.

Not impressed everytime my bf and I get delivery they always mess up our order. I ordered a burger combo and didnt even get my burger we are never ordering here again. I even tried calling them and they wont pick up the phone what a joke not impressed at all they just lost 2 customers and more I'm sure.

We tried to DoorDash a bucket of chicken, but it was declined due to them not having the right pieces (it was almost to closing). We drove up and order everything they had left.The food was great and the lady serving us was very nice. We will be coming back next month ?

I ordered on KFC.ca, my husband picked up the order on his way home. When we sat down with our family to have supper half of our orders were missing. Immediately, I phoned to give them opportunity to correct it. No one answered, I phoned again, still no answer. We weren't going back into town that night. That evening, I filled out the survey we were emailed and requested someone contact us to resolve the issue. No one contacted us for 2 days, I tried calling again, no answer. I called the phone number on the survey, they suggested I call the local franchise we ordered from and patched me through, no answer. I called the survey number back they gave me a different number, the service rep who answered that call suggested I call the local franchise and offered to patch me through, I explained my experience so far and asked for a another number, they offered me the head office refunds department number, I thankfully took that number. When I called that office a lady was very helpful and took all of my information, she sent direct emails to the owner and manager of our local franchise requesting contact and a refund. It has been 4 days and we have recieved no contact, no reimbursement. It felt silly to put in so much effort but it was a significant error, in the past going back to the restaurant in the few cases it was needed was not worth all of the effort but in the end that probably would have been the simplest.

Food is fresh and was hot when I went threw drive threw.Friendly staff.Was not busy right after lunch rush.