Wendy's - Queens

To get my order correct, I have to go in and place it in person because the app doesn’t work properly. I was able to get my order delivered eventually, but the meal wasn’t prepared the way I requested, and takeout isn’t even an option. They are also not very responsive on the phone, which can lead to wasted money due to incorrect orders. If they happen to order a sandwich, they should double-check the meat, as it can sometimes be undercooked. Due to the issues with the app, I’ve had to order from other restaurants instead. Also, I noticed that the doors are not accessible for automatic wheelchairs, which is an important consideration.

The atmosphere is outdated and unclean, making it an unpleasant place to eat. It’s unlikely to be busy. Prices are on the higher side, so you might be better off going to McDonald's instead. Food rating: 2/5.

Terrible service! I just waited 20 minutes for four fries in the business area, and the guy at the front kept saying the order was a big one, gesturing with his hands as if it were a huge task. This is by far the worst service I've experienced in any fast food place. I saw at least a dozen employees running around filling orders and picking up, but nothing improved the situation. It is what it is; I should have tried the drive-thru instead.

The Grilled Chicken Sandwich and the Bourbon Bacon Cheeseburger Triple were both outstanding. The chocolate chip cookies were delightful, and the plain potato was also very good. The only drawback was the lack of butter spread for the potato, so I had to bring my own butter from home.

My experience at the restaurant was very disappointing. The food I received was soggy, and it wasn't even raining outside. The DoorDash driver mentioned that my order had been sitting in something wet before he picked it up. When the food arrived, it was cold, and despite paying extra for lettuce and tomatoes on my Bourbon Bacon Cheeseburger, they were missing. Furthermore, the meat was undercooked. To top it all off, the spicy chicken sandwich had no spice whatsoever. When I called the restaurant to address these issues, the woman I spoke with was extremely rude.