Ram Brewery

We came in at 6:00 pm on Saturday. 30 people in the restaurant and we can't get a party of 8 seats yet others of 4 people come in and are seated quickly? Really??? It's Saturday!!!!

Waitress got my ice rea in bar area, I got it after her conversation with the bartender I was watching my tea being breathed on by 2 staff, unhappy

Came for the Ahi Poke Nachos that they brought back and sent out an email for and they don't have the Ahi. Just had a cocktail and went elsewhere.

After being seated by the hostess, I said thank you and received no response, only a look of, I don't wanna be here type vibe, like the whole world was irritating her. I ordered a side salad, and when the lady brought it out to me she had started to walk away and I had to tell her I needed a fork. She brings back the fork and starts to walk away again when I noticed I needed a napkin also. So she had to run back and get a napkin for me. There were no utensils, napkins, or sauces. I dnt understand why this stuff was not already on the table. While I'm eating my, I am barely halfway through the salad when they brought out my main meal which was a Hawaiian burger with no fries. I had assumed that burgers come with fries. Just because I ordered a side salad doesn't mean that I didn't want the fries also. That should have been clarified. When I got my fries, they were hot, but the texture was chewy instead of crispy. Its like they were sitting under the heating lamp and not made fresh. The burger was ok, maybe ease up on the amount of sauce being put on the burger. Overall, the energy of this place was soo drab and negative. This place wasn't even busy. My waitress was just nice enough and even though I gave some bad feedback, I still left a tip. I believe if the hostess didn't have such a negative snotty vibe about her, I think I could've been ok with everything else. First impressions are a must in my book. Be a little more cheerful when you're greeting guests next time, it will set the tone for a customer having a bad experience or a great enjoyable experience. Don't believe I will be back here.

I would have given it a 5 star, but our waitress let us down, my husband had to actually go up to the bar and ask for another beer because the waitress was chatting and looking at another customer's phone. Fortunately everything else was fantastic. When we walked in the hostess was great about telling us there were quite a bit of menu items unavailable (problems with the refrigerator system and getting shipments delivered). We were fine with that. We ordered drinks and food. We had a steak salad and a Cobb salad both were fresh and yummy.