Mcdonald's - Puyallup

Pre covid my review would have been different. This used to be my family's favorite Puyallup McDonald's. My last 5 orders had at least 1 error. I ordered on the app sat in stall #2 for 15 minutes before I went in to get the order. Kind of defeats the purpose of ordering curbside. I was told I didn't have an order. When I showed them my receipt an older Asian lady fussed ME out, they shoved my order across the counter didn't even apologize for any inconvenience. Won't be going back to this location any time soon.

Ordered a McDouble only ketchup, 10 and 4 piece nuggets, and med fry cooked to order since they have always given us cold fries that are not hot and unbelievably old. I worked at a McDonald’s and wouldn’t serve this type of food. Also they forgot the sauce and gave us cold fries on top of it. Worst McDonald’s in all of Puyallup.

We waited 15 min at curbside for our meel which was 2 bacon McDoubles. One of the hamburgers didn't have bacon and both were lukewarm. Another customer waited for 5 min. We both got our meals at the se time. I think they forgot us until my husband called them. Won't get go back!

My fiancated and I went to get some mcdonald’s and she is 8 months pregnant, we ordered something to eat and a big orange fanta for her, everything went well until we had the drink home, she opened the lid to get some ice, but what she saw was terrifying. there was a moving living worm in the drink, there was also more than one, I got very concerned and called the place. They answered and were willing to talk to me, but once the man heard about the phone the word “worms” he immediately hanged, that is not professional and rude to do. especially when we talk about living parasites in their soda machine. so disgusting.

Today was the first day in months that I had a decent experience here! although the line was very long, and it took a while to get through. today was the first day I was greeted by both windows nicely! Usually there is no personal connection and they throw quite a lot of food on them and pick them up from their timer. Today, however, both windows were very polite and it was a breath of fresh air. I usually try to avoid these mcdonald’s, but I hope this is a change in the right direction for customer service!