Jersey Mike's Subs - Puyallup

With 4 people working it was frustrating to wait 15 minutes before even being acknowledged about an online order pickup that was done before I got there. South Hill location knows how to handle orders more efficiently. Will be avoiding this location as much as possible.

Under-staffed only one gal that was actually working. Very long wait time! 10 to get our order taken, 5 to pay, and then another 5-10 for a hot sandwich. Sandwiches were not good either. The attitude of the other employees was awful. The girl with half pink hair is the only reason I'm giving 2 stars. She's a Rockstar that deserves a raise.

Ordered 2 giant hot sub steak sandwiches with extra portobello mushrooms. I had doordash delivery. When I got my delivery I only got 1 sandwich and no mushrooms on it. For a $24.00 sandwich I would expect a better meal. This location has a real problem getting orders correct and getting them cold when I live only a half mile from this location. I can order from the N Meridian location and get better service and the order is hot and correct every time. I will no longer order from here and pay doordash drivers the extra cost of a tip to get the meal I love and order.

Worst Cusomer Service! Wow. Didn 't follow order details, items were missing and took it upon themselves to substitutute the bread I ordered, rather than just refusing/declining the order because they were out of stock. Wiith a delivery tip, I paid almost $30 for this sandwich. If I could leave zero stars I would. And it 's not because of the sandwich, mistakes happen, it 's because of the way the manager , and I use that term loosely, handled the situation when I called to try to rectify the situation.

We normally are very happy with our sandwiches. This time not so much.. The guy who grilled and made our sandwiches slapped them together. He didn't bother to label sandwiches. Pretty disappointing. By the look of the place it needed to be cleaned.