Domino's Pizza - Providence

We ordered a pan pizza well done, and could see the dough was raw before even touching it. When we called back they offered to send a new one as long as we swapped them the original. New pizza was also undercooked and inedible even after we baked it in the oven for 10 minutes after sampling it and realizing it was also underbaked. This location has seriously gone down hill in such a short time, since the last few times were average at best too. These bad experiences made sure I will be supporting local from now on!

As a lot of other reviewers have pointed out there’s clearly a new ‘manager’ who is contributing to the decline of this store. For the third time in a row I was missing an item in my order. This time I didn’t want to accept a coupon. I simply asked for a refund. They refused. This ‘manager’ got on the phone with me and was rude and abrasive. I told her she’s recorded on her phone calls which she then referred to as me threatening her and then hung up. I called the store back and no one would provide me with their name. I filed a complaint and disputed the charge with my credit card company. I also filed a dispute with the attorney general’s office. Lastly a full copy of the managers abrasive tone was sent to the domino’s twitter account which I will say responded very promptly to my complaint. At the end of the day, I get it- it’s just food and it’s $7. But the rudeness, abrasiveness is simply not acceptable.

It's OK. My pizza was kinda burnt and not much cheese.and the brownies I ordered were super thin. I thought I was getting a thick brownie. I actually only wanted one but you have to order them in 9 so yea that's annoying.

Great pizza, great service. Will say there were a lot of employees doing nothing.

The last few orders I did online. Has been sucky. Not sure if they're been lazy or they just don't care what they do, as long they get paid. I always ask for light on the sauce, light on the sauce mean I shouldn't be see alot/ heavy sauce on the pizza. Lately the sauce be alot/heavy. I can't have that much sauce. On the app you can't leave a specific instructions. They need to do it right or don't work in a restaurant if they can't get people orders right. How can you enjoy something that has been ruined