Tim Hortons - Prince George

I'm fairly certain that the first Tim Hortons on Spruce Street was one of the original locations in Canada, which means I've been enjoying Timmy's coffee for quite a while. However, I'm frustrated by the apparent lack of consideration from the Tim Hortons corporation for fans of their raspberry-filled donuts. As someone who orders an extra-large coffee with two creams and two shots of espresso, I want my donuts back!

I attempted to order a crispy chicken bacon ranch wrap, but they were out of bacon, so I switched to a turkey bacon club. However, when I got home to eat it, I discovered they had used maple bacon instead, which completely ruined the flavor of my sandwich. This has now happened to me for the 11th time.

It's a pretty good Tim Hortons. I’ve had some trouble using my mobile coupons here on occasion. The drive-thru is fairly efficient, but the layout is quite confusing. I often think I'm going the right way, only to find others taking a different route. It can be a bit tricky to navigate at times. The one on Massey is much better organized. However, the staff at this location are friendly and work quickly. Keep up the great work!

The restaurant is clean and the staff is well-trained. Every time I visit PG, I often order food from Tim.

I had a disappointing experience with customer service yesterday. A woman named Manpreet completely ignored me while I was trying to place my order, opting instead to talk to a Skip the Dishes driver. Even after her coworkers told her to assist me, she continued chatting with the courier, even pausing mid-transaction to speak with him. She handed me my coffee and muffin without uttering a single word. Overall, there was minimal communication, and it left me feeling undervalued as a customer.