Subway - Prince Frederick

It was decent, but when I ordered a toasted sub, I expected it to actually be toasted.

I had a limited amount of time during my lunch break, so I called and spoke to Thomas, the Assistant Manager at the Subway, to place a carryout order. From the moment he answered the phone, he had a really bad attitude, and it continued when I paid for my sub and left. I've typically had a positive experience at this Subway, except for this instance with this particular person. If you're ordering from the Subway in Prince Frederick, I recommend speaking with someone other than him.

I visited this restaurant on September 4, 2021, and the staff were polite. My mother and I ordered two foot-long Sweet Onion Chicken Teriyaki sandwiches. My mom's sandwich came out perfectly, but unfortunately, mine was a disappointment and ended up in the trash! I chose the Italian Herb and Cheese bread, which I usually love, but this time it was undercooked—doughy and unappetizing. I should have returned it while I was there, but the place was busy, and I always feel guilty asking for a replacement. In the end, I threw away $11, and I'm really upset about how bad it was. I have pictures of the sandwich, but I'm not sure how to upload them here.

We visit this restaurant frequently, and the service and food are always outstanding!

I'll give this place 4 stars because it's improving. I understand it's a Subway in a gas station, and that you can have busy days or rough shifts. About six months ago, we stopped visiting, even though we live nearby. My wife used to go to this Subway while I would drive to another gas station, but I decided to give this location another try a week or two ago. I was pleasantly surprised: the staff were friendly and welcoming, and the food was fresh. I happened to visit during a less busy time, which I think helped maintain the quality. Yes, it’s still a Subway in a gas station where you can grab sodas and snacks, but I recommend stopping by. The staff seem committed to keeping things tidy and running smoothly!