Dunkin' - POWHATAN

Powhatan Dunkin is by far the best! The morning crew is amazing, always kind and accommodating. Savannah, Aliyah, Ms. Carrie and Connor start our day off right-they get our orders correct and are so friendly. Food is delicious, coffee is perfect, store is super clean.

For the past 2 months I’ve noticed a change in employees and customer service in the evening around 5:00. I go every evening right after work and get a coffee for my drive back home. I’ve been going there since it opened. I started noticing that my coffee tasted like there was no sugar even though I ordered like I always do which is a medium with cream and sugar. I also visit 2 other DD’s and have never noticed a difference there. I found myself having to carry extra sugar in my car or getting out and going into DD to get more. Last night I decided to go in and have a conversation with the young people that were working. It was unbelievably rude how the young man spoke to me!!!! If this doesn’t get straightened out I will never go back there again. I’ve never had any problems up until recently. I hope the manager or owner will be able to get it straight. I don’t usually write reviews but I felt a need to for this especially with inflation!

Order was made perfectly staff was very nice. This experience made my morning start out right.

I don't blame the workers as much as the management n owners. Train your staff!! This is a coffee place not a milk tea place the coffee to cream ratio it way off u can barley taste the coffee at all so don't waste ur time unless u are looking for a big glass of flavored

I asked for 1 dozen chocolate iced donuts. They only had 9 and the cost was an outrageous SEVENTEEN DOLLARS! The donuts were also very dry!