Tropical Smoothie Cafe - Poquoson

Never been in a tropical smoothie cafe until the other day on a stroll. I got the chicken pesto and it did NOT disappoint. Absolutely mouth watering.

Probably one of the slowest tropical smoothies I’ve been too especially there drive through you already know if there’s a car or two in the drive-through it’s probably gonna take 15-25 minutes to get to the window and the best sandwich was takin away the tropical chicken salad miss it

I’ve been going to this location for years mostly for its convenience being that it has a drive thru. I’ve had some bad experiences that weren’t handled very professionally and good experiences only because the gentlemen that works most days knows me at this point and makes conversation.I do not believe the owners value their customers needs if at any point they would lose money in the process. I’ve had smoothies made completely wrong and was not offered to be made a new/correct one and I’ve had some that weren’t blended well and couldn’t finish in fear of chipping a tooth on the frozen nuts that weren’t blended well enough.I now see that when you pay using a debit/credit card, they use some sort of device to extend the card reader out and the default option is to tip them. It was my first time not using the app and the employee stated to, “Just hit Green to approve” instead of explaining how to toggle down to NOT leave a tip.It is my understanding that a tip is not mandatory but to not explain it to the customers in hopes they miss it and leave a 15% worth of their purchase is mind boggling to me. The worst part is how you are treated after they realize you haven’t left a tip too.I will probably think twice before continuing to spend my money here as I feel very taken advantage of without ever feeling like the owners care enough to change.

Tried the new green goddess with herb shrimp Flatbread, OMG it was superb. I can do healthy, but anything with green goddess just seemed TOO healthy. But I tried it cause it had shrimp, and I'm glad I did it was amazing. And i WILL DEFINITELY order again. It should be something that stays on the menu, not temporary

I ordered the new Hawaiian Chicken Wrap.Horrible!!!!! The wrap was so hard you needed a knife to cut it but you couldn't chew it. Also I ordered extra chicken, it didnt happen.The sweet potato side, was cold and no taste. I dont think I will be going back there any time soon.