Happy's Pizza - Pontiac

My name is Rick, and I go to Happy's Pontiac every week and order the same thing on Thurs/Fri.... The pizza is great and the service is great. Not too expensive and great menu options.

First order of Happy's. Ordered bq rib tips, onion rings and Jumbo shrimps. Waited 5 min to have taken my order, her phone rings from the hook, it is Labor Day and the man was patient and friendly and got my order perfectly! I was told the delivery can be an hour and 20 minutes, but the friendly lady delivered it in 45 minutes! It was hot and ALL the food was excellent and I would definitely order again! Super service from staff! Extra impressed because it is a holiday!

Crazy fast delivery! Best customer service ever. Delicious food. Love this Happy’s. My go-to for ordering pizza.

Not a Sit in Pizza Place, I'd Only Pre Order, Always. And Expect to wait in car, Or stand. But the food is Good.

So got a couple pizzas and some wings delivered to my home. Box was crushed and the whole pizza was stuck to the top. Eventually it fell back down and I grabbed a slice while my girl called to let happys know about the situation. Initially the woman on the phone suggested we set the pizza to the side (after my family waited over an hour to eat) and they would make a new one, have it sent out and the driver would take the other one back. We declined and asked could they make a note and give us a replacement in the future. She placed us on hold and a guy I assume was the manager got on the phone. He asks why we done want them to send one out and my girl tells him we would prefer credit seeing as it’s dinner time and we wouldn’t want to have to wait another 45 min to an hour for our meal to be prepared and while we wait to not touch the pizza so that they can take it back as evidence I guess. She told him that we would prefer the credit so that we could have dinner. He says “oh so it’s edible?”. We respond that it’s edible besides the slices that were stuck to the top. He then says how he’s not replacing a full pizza if the full pizza wasn’t ruined and that he would put a $7 credit on our account. Terrible customer service and this is a place we’ve ordered from often, long story long and we declined his offer and let him know that would not be patronizing that location in the future. Hope this helps if you’re considering this spot, they do not value their customers.