Donna’s Caribbean - Pompano Beach

It's like 5 mins from my house and always on POINT. They make the plantains they way I make them at home. I mainly go after work because it's 5 mins from my job as well. The Donna's in Miami sucks but this one is in a good area so it's worth the trip. Taste like Jamaica as it should!

I just bought food and normally its a great experience but today i had got snapper and veggie plate and the steamed cabbage was half cooked and hard. The food wasn't on point like they usually are. And they need more staff to help with lunch rush hour.

After ordering I saw flies landing on food where they are serving. Also on one customers plate. No one cared it was normal to them. The lunch plates have gotten smaller. You get 3 pies of curry and the salad did not fill the side tray. Only 1 server was nice. The others act as if you're a bother.

I wished I could give zero star but the option is not available. I visited Donna Caribbean restaurant off Power-line Road today 24July2023 and the customer service was just HORRIBLE. The lady wid di bag a red hair pan r head took my soup order and when I asked her what kind of meat is in the soup she turned her back and did not respond instead, it seem like she was talking to someone on her phone or she was mumbling under her breath. When I attempted to place the rest of my order with the other lady, the one with the eye lash weh longer than jet blue plane wings) she was worse than the other lady. I placed an order for oxtails and she asked what kind of rice, the rice and pease looked old and dried out so I was not really pleased with ordering it. She asked me if I want vegetables and I told her no, then she asked if l want plantains and I said no, but my mother said take the plantains because it comes with the meal. When I told her I want to the plantains, she ignored me like she was bothered BY my indecisiveness) put down the plate, took up a new plate and attempt to get my mothers order. I said ma’am I need the plantains and she ignored me, still asking my mother what she wants. I immediately told my mother and grandfather we are leaving and not spending my money there. Apart from the bad customer service the rice and pease looked old , the patty pan had one piece a patty like the top portion was missing and it sits in the patty pan and dried out. We left and went to Caribbean Tease off lake worth road where I spent my $123. I heard this place Donna Caribbean restaurant) is a franchise and I will NEVAH EVA SUPPORT THIS BRAND IN THE FUTURE.

Overall, the food was okay. The plantains were sparse and dry.