Cold Stone Creamery - Pocatello

Why are they not wearing gloves!! Or Hair nets?? A couple of them were wearing hats. I did not see them wash there hands. The kids seem nice but yuck dude. The tables wear dirty. There like 6 kids working everything is a mess. One of our icecream had hair in it. Where is the manger where is there bleach water and why are they Not wearing gloves for the love of gawd.

Hands down the worst ice cream I've ever had the misfortune to eat. I don't know what they use as a base but it's inedible.

If you are seeing this on Doordash, don't order from it. Ice creams get way too expensive way too fast. The store offers mixins for .99 cents. And first one is free. But that is not the case in Doordash. As of this writing mixins cost anywhere from 2-3$ a piece. Definitely not worth it. Instead, go into the store and you can meet some of the friendliest staff around. If you are in the vicinity and can go to the place, I highly recommend it. There is a respectable breadth of varieties of ice creams. Long list of mixins. I am a regular, and I love it. But it is not for calorie conscious individuals. If so, you might be better off exploring Halo top and Nick's brands in your nearest super store. They are offering ice creams with way less calorie count and satisfactory offerings lately. 300 calories for a pint!! I hope cold stone offers similar low sugar or calorie friendly ice creams soon.

To go orders or deliveries are a freaking joke. The ice cream is already soft by the time you ring it up and pure liquid by the time you get it home. Get bigger cups for to go orders so it's not just a big mess by the time you get it home. It's not rocket science. So frustrated to spend over $20 to have half of it all over my car before I can even get it home.

We are having the best time! The 3 boys behind the counter (evening shift on a Friday- Alex, Gavin, Corbin) were great! They had great attitudes, made us smile and laugh! The ice cream was delicious and we enjoyed it so much! Thank you guys!