Benihana - PLYMOUTH MEETING

The place is really beautiful!! The food is good, but wait for the cook to come and prepare your stuff is NOT good! We were 11 in our table, but still they took their time to come to us.

If I could, I would erase the experience I had at this restaurant from my memory!! I visited with my family for dinner. For a 8:15pm confirmed reservation we were seated at 8:45. The food was served at 9:50, which by the way was average and I wasn 't even served my whole meal. They completely ignored my repeated request to serve my rice. And in the end it was not served at all. Lastly my child cried in tears because they forgot to serve him completely! His food came at 10:20 pm and that too I had to get up, go to the kitchen and ask for his order. The staff was unbelievably rude, telling me that I have attitude issue. Believe me , for a 8:15pm reservation, if a child under 10 is served food at 10:20pm any parent would be upset. Imagine the frustration; me and my child had one of the worst dining experiences ever and the staff goes like, oh we will take off kid 's meal from the check.. for which we couldn 't care less by that time. The experience was emotionally traumatic for my kid. Never again! Ever!! And the restaurant was dirty!! The floors had spilled food everywhere, the windows had food splattered on them. Very nauseating. The picture was taken from inside where we were seated. I will never mention this place to anyone.

Had a reservation for 7:30pm but was seated at 8:00pm. The chef and waitstaff were polite and observed Covid protocols. The ladies restroom on the other hand had no soap and the trash bin was overflowing. The food and show was good though.

There was very little wait time to get seated, but it took a very long time for the chef to arrive at our table, i would say around 30 mins.. The only thing that is frustrating is the wait time, this restaurant is currently understaffed. When it comes to the food you need to order the entire main course at once, then the chef arrives at your table to cook it, you can always customize the spice levels, the pan fried veggies were very tasty yakisoba noodles were really nice. Overall a decent experience.

This was my 1st visit but definitely not my last. The ambiance was very nice, staff was so pleasant and the food was fresh and tasted good. You do need a reservation which we had. It's family friendly but also cozy enough for date night. I really enjoyed the experience.