S J Bbq - Pleasanton

Edit 2023 3 stars no more dine in.(prior review from 2019 5 stars). Good Chinese BBQ. Roast duck, roast pork, etc. 4 stars but portions, service, and value bring it to 5.

I wish I could give them no star or negative 5 stars!!! Horrible customer service!!!! The man who served us must be the owner of this place! I don’t mind if he doesn’t have a pleasant expression on his face but his attitude was not acceptable!!! We tried to pick the duck we wanted and he said, “ No picking duck!” We were ok with that at first. After couple minutes he handed us the duck in the box. We were wondering where that duck came from???? We didn’t hear the chopping sound and we didn’t see any ducks was being taken down from the rod where they hanged all the ducks! We felt that we were being taken advantage of! The duck was really light in weight too! We were skeptical and asked him why he didn’t give us one of those that was displayed on the window! He then said that we didn’t have to buy it!!! We decided to return it and never come back again no matter how good the freaking duck is!!! These people have to understand that they are running a business in the US⋯⋯NOT CHINA!! Don’t be rude!!! ???

This $11.95 dish consists entirely of one breast worth of chicken. And my daughter's soup had a dead bug. ?Food: 1/5

Roasted duck was not evenly marinated and was served cold. It seemed to be the leftover from yesterday. The soy sauce chicken was not cooked enough and it has a layer of meat on the bone that was still not edible. The checkout lady was rude and impatient. My wife and I had upset stomach after eating lunch here. Will Never Come Back.

Honestly I used to come here often but after having such bad customer service today. I am so Disappointed. I was going to buy 2 Roasted Duck for my event the next following day. But never mind. I will go elsewhere. The lady was so rude. I ask for the duck sauce. Instead of the sauce she gave me. She asked for .50$ but since i already paid. And did not have cash she refuse. I was with a toddler and pregnant. Like come on for .50$ you lost 70$ worth of food and probably even more. And my roasted pork belly was burnt.Nope Never Again!!!I’ll save the Gas Money too.Good Luck on everything.Happy Lunar New Year!!!