Pacific Food Hall - Pleasanton

They moved to a new location in the Food Court area of Pacific Pearl. Guess it cuts costs. Hopefully they be open soon.

Attentive service and in addition to ramen they serve yakitori or grilled Japanese food which was also very good. There was a live band the night we went and while the band didn't fit the restaurant, I still give them points for trying.

Came here on a Tuesday night with my buddy for dinner. Nice ambiance inside, and it wasn't too busy. It was a cold night, so warm ramen was much welcomed. I really took my name scanning the menu. There's so many good sounding menu items like the wagyu steam ramen, the crazy black garlic ramen, or the Wagyu Beef Sukiyaki ramen. I ultimately got the black garlic ramen and we also got takoyaki appetizer to share. The takoyaki was one of the better takoyaki I've had in a while. It was a good ratio of octopus to dough, the dough wasn't too mushy, and seasoned just right. No complaints there.The ramen was good too. I woulda loved some more crushed fried garlic or something to help elevate the dish even more. But it was good as is. I like the large rib that came with it. You gotta take it out and use your handle to nibble on the rib. I think that time used to eat the rib really helps the noodle and soup you ate/drank before hand to settle in your stomach. Helping you get full faster. Portion size was good as well. I'm definitely coming back to try out the other wagyu ramen.

Friendly employee at the door but missing an entire entree. I contacted the restaurant after (samantha) and she apologized for the mistake and redirected me to grubhub for the refund. I love how simple it was to request a refund for one of the items. Thank you grubhub

First time here. Came at 3pm on a Sunday and had no trouble getting seated. They have a lot of small plates to choose from and happy hour everyday from 4-6 then after 9. We ordered the cheese croquettes which were pretty good especially with the sauce it was paired with. For my main dish I went with the Tonkatsu ramen, my husband got the Tonkatsu spicy ramen and my kiddos did their chicken ramen. Their portions are small but they are loaded with meat so it was very filling. Overall the ramen was good and I'd probably visit again.