Tilbagemelding
Bidrage med feedbackThings started off really good waited by the sign PLEASE WAIT TO BE SEATED for about 10 minutes then was escorted to a high table and 20 minutes later ordered our appetizer then pizza and 10 minutes later drinks I drank ice tea just so no one thinks this is a R.U.I.(Review Under Intoxication) got our drinks 10 minutes and our appetizer came 35 minutes later COLD to the point the sour cream was warmer another 15 minutes we got our pizza not any warmer. Sent back the appetizer they took it off the bill asked for a box for the pizza and the server comes back with a large box and a small box and hands us the small one and then tells us she can get another small box for us . Totally mind blowing with no reason as to why anyone would bring a small box for a medium pizza with 2 slices gone from it . Im sorry but that shut me down and I became a bit irritated with the deliberate mistakes sorry cold nachos, cold pizza and empty glasses aren't just things that happen or should happen ever and for her to throw the kitchen under the bus blaming them for cold food was unacceptable it was cold because 1. STAFFING , 2. Her not paying attention or 3. She just didn't care . I dont think STAFFING was the issue considering there was 3 other females on the floor and what appeared to be a barback on duty in motion . Seriously I liked the atmosphere it be a good place for watching games . Pizza would of been fire if it came out hot but we will see if the air fryer can do it justice because the crust looks AMAZING.
Great place to enjoy a meal. We have never been disappointed with the menu. I highly suggest the Mugsy Fries.
Tonight was our first experience at Mugsy’s and it was wonderful! Our daughters and their friends go often and talk about the great atmosphere and the great service by Mel and they were spot on! The hubby had buffalo wings, mushroom Swiss burger with mushroom gravy and fries that he said was amazing! I had a Philly cheese steak with onions rings and it was delicious! The beer cheese made the sandwich even better! Drinks were on point, food great and service was amazing! We had a large group that included kids and Mel was amazing as our server and didn’t miss a beat! The grandkids had pizza, wrap and a giant pretzel and they loved it! We Will definitely be back when I am back in town! Next time I will take pictures but I was to busy chowing down the delicious food!
Since moving to the area Mugsy’s has become one of our favorite spots. The staff has always been incredibly friendly, the atmosphere is great, and we’ve never had a complaint with the various menu items we’ve ordered!
They did not pay their employees as of this review. The owners refuse to accept responsibility for the “temporary” closure of this once fine establishment. RIP Mugsys.