Tropical Smoothie Cafe - Plantation

Super friendly staff, easy to get in and out of, and just overall positive experience.

Says they close at 9pm on a Wednesday night, I came there at 8:50p and the open sign was on, I went inside and the girl In the register was completely rude and told me they were closed, which was clearly not true. If that?s the case then close at 850p or830p. I felt it was very unprofessional and especially for this area in plantation. I?m just very disappointed with this andexpected better with this reopening. It might as well stayed closed.

I saw that they close at 9 p.m. on a Wednesday night, so I arrived at 8:50, and the open sign was lit up. However, when I walked in, the girl at the register was completely rude and informed me that they were closed, which was clearly not the case. If they intend to close at 8:50 or 8:30 instead, they should update their hours accordingly. I found this behavior very unprofessional, especially in this area of the plantation. I'm genuinely disappointed and expected better from their reopening. Honestly, it might be better if they just stayed closed.

I also tried the Island Green Detox smoothie with added energy boost, along with a choice of fruits or chips. I opted for the chips, and they were fantastic! I'm really pleased with my visit; the customer service was excellent, and the food and smoothies were top-notch. I definitely plan to return. I even downloaded their app because I'm so happy with my choice. I'm very satisfied and might come back every week!

My recommendation is to be mindful of peak hours; I arrived at 12:30 and could see they were struggling to keep up. Taking a moment to greet and acknowledge waiting customers can make a huge difference. It's all about making customers feel seen and welcomed. While I understand it’s just a smoothie shop, as someone who runs a business myself, I believe improving customer service goes a long way in shining brighter than the competition.