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Bidrage med feedbackIt took an hour for us to get our meal. there were only 4 other tables when we had set ourselves, so they were not too busy. the worst part is how unapologetic the staff was. I understand that errors happen, but the administration did not seem to worry too much about our lack of service until the full bill arrived. even if they stay in the hotel, it is a better way to go to one of the many other restaurants.
We waited for over an hour for our order to come. When it arrived, it was cold and not cooked as ordered. I returned my food and ot was returned the way I sent it back. The waitress were amazing and customer friendly and did their best to comp us for the kitchen's mistake.
Ate breakfast here, they got the eggs right, but I had to ask for butter for my toast. Expensive restaurant inside an expensive hotel, but not a fancy restaurant. Noisy chairs. Seems like a weird thing to say, but you'll understand if you go there.
Had a chance to check out OMA while I was staying at the Renaissance. OMA is their signature restaurant and it's amazing! The food is very unique and in keeping with the hotel combines the east/west feel with the cuisine. The staff, general manager and chef are all very friendly. We had dinner on a Friday night and it wasn't busy at all so we had a chance to chat with the chef. Always unique to see a hotel have a restaurant that doesn't feel like it's just there to serve breakfast (which they do as well) EXCELLENT food the onion soup is incredibly unique and tasty, the chef was serving lobster mushroom gnocchi that night (DELISH) and we also had traditional beef brisket. All were great choices!
Dave the chef makes the worlds best and most unique meatballs so good!!!! Thanks