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Bidrage med feedbackIf I could rate a 0 I wouldSunday June 11, 2023 we went before the Paramore concert. They only served wings no fries or appetizers. The wings where dry no ranch. I requested ranch pay an extra $1. Waitress never brought itThe bar and Waitress had zero communication. Could not get a drink. Waitress admitted there is poor communication between wait staff and the bartendersWent to the bar and was not even acknowledged. The restaurant wasn't even busy at this time. I work down the street and I will never eat there. As we left we saw tables with barely of the wings eaten. So my experience wasn't the only one66.00 down the drain.
Honey garlic wings were really good! Service was the worst I've ever experienced. Didnt take our drink order for 30 minutes, then forgot 2 of the 4 drinks, blamed it on the bar. Walked up to the bar got the the 2 right away. The waiting continued through the whole visit.
I had a really bad experience at Back to the Foodture on 4/11/23. I never write bad reviews, but felt compelled to after my experience. I went there for dinner and drinks before the Pens game. I ordered 12 Hot Honey Garlic BBQ boneless wings, which the waitress confirmed with me multiple times that she had the right order since it was busy. A few minutes later, dry rub wings were delivered to me. I mentioned that this can 't be my order since I ordered a wet sauce, and returned the food. Another hour or so goes by and I asked if there was an update on my order as I was going to now be late to the game. The waitress/owner came over and asked what was going on. I told her the original order was wrong since it was a dry rub and I ordered wet sauce. She told me that Hot Honey Garlic BBQ is also a dry rub (check their menu, it 's not). I showed her the menu saying Hot Honey Garlic BBQ is not available as a dry rub... She told me I was wrong and that she would know since she wrote the menu and is the owner. I pointed at the menu and said it 's not listed as a dry rub. I was about to leave, but she offered to make them in 6 minutes so I waited. The wings were delivered 15-20 min later and as the cherry on top, they were bone-in... I ordered boneless multiple times. I asked for my money back (I already paid so I would not miss more of the Pens game) and she rolled her eyes, muttered something under her breath and went back behind the bar. About 10-15 min later I asked for a receipt or if I needed to sign anything, she said I was good since she cancelled the purchase. I checked today and the purchase was not cancelled. Safe to say I will not be returning to this restaurant.
Was excited to try Back to the Foodture but it was very disappointing. The decorations are kind of sparse and there really isn't any relation to the movie. The place is in pretty bad shape overall and needs work. The staff was rude and the place barely had any selection of drinks, didn't even have diet cola. The food was greasey and kind of gross, worse than a random burger joint. The atmosphere was just sad, petty dead inside besides people waiting on take out orders.
During our visit to Pittsburgh, we attempted to go to the location on 5th Street, but the parking situation was terrible. We noticed that the E Carson location was nearby, so we decided to head there at around 12:15, as it was supposed to open at noon. However, the door was locked, so we ended up going next door to the Mexican restaurant instead. I don’t think we'll make a special trip to that location in the future.
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