Pollo Tropical - Feedback

Some misses on my order, but service was quick and the area is clean. Too bad the flan was brought out frozen solid. Cilantro chicken had lots of avocado, but w...

Picture it: You had a long work week, you're tired and you just want some comfort food and a relaxing evening. You order uber eats and wait anxiously for over a...

I would give zero stars if possible. Ordered through app. Went to store and they didn't realized we ordered. So it took for ever. Would have left but already pa...

I just ordered a 1/2 chicken with black beans and rice and macaroni and cheese. I read the drive through menu wrong and thought it said 1/2 chicken with black b...

Definitely not fast. I know they press the sandwiches as ordered ,but damn. Half hour later.. At least most of the food is good. Update last week forgot my bean...

Apparently the meals don 't come with rice/beans as one side anymore. You wouldn 't be able to tell from the drive thru menu, because it still states that a mea...

Chicken could be a tad moister but pork was perfect and sides were great.

ANTONIO AMAZING PERSON ,REALLY KIND AND good human being ,really professional with the customer, thank you

I love Pollo Tropical and visit at least twice weekly.

There are two types of people in this world. Those who just go through the motions… and Nate. The Man, The Myth, The Legend. This titan of industry is single ha...

I ordered a Cuban sandwich and a grilled chicken meal for my child. The woman at the speaker and window was very friendly. The food has consistently been delici...

The person working at the drive-thru seemed to be in a bad mood. When I asked if I could have a Tropi bowl with beans as the protein option, she insisted that p...