Starbucks - Pigeon Forge

BEWARE! I don’t normally leave reviews but wow! This place needs to close. The service is beyond terrible. They don’t wash their hands after taking out the trash and make your drink and if you say something they get an attitude with you. Not to mention when we finally got our drinks after 30 minutes of waiting they were only half full. As expensive as the drinks are the service could be beyond better. Stay away.

The costumer service is very beyond rude! I was threaten by Regan to have the cops called on me for not leaving the drive thru while checking my order. She had her cell phone in her hands attempting to call. We had already made two trips through the drive-thru because they stated “ it’s against policy” to take two orders in a vehicle. To our understanding Their inside was CLOSED. As I left the drive through and my drink with no ice was inaccurate and had ice. I will have this added and the window being shut in my face to my cooperate complaint. There is no reason for me to go through the drive thru to have this fixed because again the cops were being threatened to be called already. If I could do ZERO stars I would!! My junior high school child definitely learned from this experience for how not to treat people, not customers but people. . All around thumbs down!

I’ve had some interesting interactions and experiences here. Most of the time I have good experiences, however when I do have a bad experience I feel like it’s very very bad. Sometimes the staff is just very abrasive and rude in nature. I recommend this location but know it’s a 50-50 chance that you will be happy.

Hate any place in America where your company policy is to hate law enforcement, hope you go outta

Its Starbucks, even though their coffee is good, its generic.